Shipping policy
Got you! Here's your updated Shipping Policy with the added note about products that may require a 2–3 week waiting period — still professional, clear, and trustworthy:
Shipping Policy
Processing Times
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods (such as product drops or sales), processing times may be slightly extended — we appreciate your patience!
Please note: Some specialty or made-to-order products may require a waiting period of 2–3 weeks before shipping. If your item falls into this category, it will be clearly noted on the product page.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary depending on your location and selected shipping method.
-
Standard Shipping (US): 3–7 business days
-
Express Shipping (US): 1–3 business days
-
International Shipping: 7–21 business days (depending on destination)
Note: Delivery delays can occasionally occur due to carrier issues, customs, or weather conditions.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking info. You can use this to monitor your delivery status at any time.
Shipping Locations
We currently ship to the U.S. and select international countries. If you don’t see your country at checkout, feel free to reach out to us.
Lost or Stolen Packages
Thick Eats is not responsible for lost or stolen packages marked as "Delivered" by the carrier. We recommend contacting the carrier directly for resolution. If needed, we’ll do our best to help you file a claim.
Wrong Address?
Please double-check your shipping info before placing your order. If you realize your address was incorrect, contact us ASAP — if the order hasn’t shipped, we’ll fix it. If it’s already in transit, we may not be able to update it.
Questions?
Hit us up at [thickeatsva@email.com] or through our Contact page — we’re always here to help.
Let me know if you want a separate Returns Policy or a branded version that sounds more like your Thick Eats voice (fun, casual, foodie style).